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Thread: Bumped

  1. #21
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    Default Re: Bumped

    Two of us turned up at the Caledonian desk (Who the hell is Caledonian?) huge queues and then the bribery money for anyone who would volunteer not to fly, this obviously sounded great to us not getting back to work. Very disappointed the staff checked our tickets and we were informed we were the first to get bumped and no cash. Bloody inter airline tickets!
    The Higher the Fewer

  2. #22
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    Default Re: Bumped

    ATW Online; Friday 21 April 2017
    United’s board, Munoz agree he will not become chairman next year
    The board of directors of Chicago-based United Continental Holdings, the parent company of United Airlines, has for the second time in two years amended CEO Oscar Munoz’s contract to deny him the role of board chairman.

    Per an agreement between Munoz and the board reached in April 2016, following a proxy fight over the board’s makeup, Munoz was slated to become chairman in 2018.

    Munoz, who became United’s CEO in September 2015, was originally supposed to become chairman in 2017. Now, in the aftermath of the April 9 passenger bumping incident - and Munoz’s initial widely criticized response to passenger David Dao being violently dragged from United Express flight 3411 - Munoz and the board have reached a new agreement “leaving future determinations related to the chairman position to the discretion of the board,” according to an April 21 filing by United with the US Securities and Exchange Commission (SEC).

    The move effectively postpones indefinitely Munoz adding board chairman to his title. Former Air Canada CEO Robert Milton is currently the non-executive chairman of United’s board.


    In United’s SEC filing, the company indicated it “believes that separating the roles of chief executive officer and chairman of the board is the most appropriate structure at this time,” adding, “Having an independent chairman of the board is a means to ensure that Mr. Munoz is able to more exclusively focus on his role as chief executive officer. The board also believes that an independent chairman of the board can effectively manage the relationship between the board and the chief executive officer.”

    By: Mark Nensel & Aaron Karp
    And, I agree with the Board.
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  3. #23
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    Default Re: Bumped

    Poor soul he will fall on his golden sword, deploy his golden parachute and spend lots more time in his greenhouse with family. Then next year re-appear somewhere on big bucks again, my heart bleeds.

  4. #24
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    Default Re: Bumped

    Never been able to understand the workings of boards of big companies, so guess its all to do with high finance/city dealings. But just sometimes it would be great if a high ranking board member had a background of aviation. Instead of guys moving around between banks and international companies. Early days of start up airlines which just needed the guy who started it going and then the rest actually working the various departments. There again being on the board of a big airline may just be enough to avoid getting bumped off a flight.
    The Higher the Fewer

  5. #25
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    Default Re: Bumped

    Flight Captains tend to get the CEO job among aviation professionals. The CEO would then be an ordinary member on most boards or Board Chairman/President on other boards. Cue BA/IAG's Willy Walsh.
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  6. #26
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    Default Re: Bumped

    BOAC/BA had boards with pure finance people at one time. I think Willy is an acceptation. Qantas way back had the guys who started the airline at boardroom levels then it all went tits up with an influx of accountants and pure money men. OK a bit backalong, but my guess guys who worked in aviation made better decisions leading from the top.
    The Higher the Fewer

  7. #27
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    Default Re: Bumped

    BBC News; Thursday 27 April 2017
    Passenger dragged off United Airlines plane wins settlement.

    The Kentucky doctor dragged off a United Airlines flight from Chicago earlier this month has received a financial settlement from the airline.

    Lawyers for Dr David Dao, 69, say a condition of the payout is that the "amount remain confidential".

    United boss Oscar Munoz "said he was going to do the right thing and he has", Dr Dao's lawyers said.

    Dr Dao was violently removed by airline law enforcement officers after refusing to give up his seat to United staff.

    Video of the bleeding Vietnamese-American doctor went viral online and sparked international outrage.

    Dr Dao's lawyer, Thomas Demetrio, said his client "has become the unintended champion for the adoption of changes which will certainly help improve the lives of literally millions of travellers".

    Dr Dao suffered a concussion, a broken nose, and lost his two front teeth in an experience that his lawyer said was "more horrifying and harrowing" than his experiences during the Vietnam War.

    What the plaintiff's attorneys described as an "amicable settlement" comes on the same day that United Airlines announced a shakeup of its booking policy.

    Passengers will now be offered up to $10,000 (7,700) for giving up their seats, among other changes that Dr Dao's lawyer said should be "applauded".

    However, aviation experts doubt that many passengers will actually be offered such a large sum.

    Delta Airlines also increased its maximum payout to $9,950 and Southwest Airlines said it will no longer overbook flights "as part of our selling process".

    "Every customer deserves to be treated with the highest levels of service and the deepest sense of dignity and respect," Mr Munoz said in announcing the airline carrier's change in policy.
    Full Report: http://www.bbc.co.uk/news/world-us-canada-39739737

    Now to wait for a blockbuster movie from Hollywood. Suggest a name?: Dao Experience
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  8. #28
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    Default Re: Bumped

    ATW Online; Thursday 04 May 2017
    Bumping incident spurs Chicago Department of Aviation policy changes

    The Chicago Department of Aviation (CDA) has placed four employees on leave and made policy changes, including placing restrictions on security officers boarding aircraft, in the aftermath of the United Airlines passenger bumping incident at Chicago O’Hare International Airport.

    Testifying before the US Senate May 4, CDA commissioner Ginger Evans detailed the department’s response to the April 9 incident on United Express flight 3411 in which a bumped passenger was violently dragged off of an Embraer E170 by a CDA security officer. Evans said the incident was “deeply saddening and personally offensive. This is not how we do business and these actions will not be tolerated.”

    Evans told senators that the CDA security officers involved in the incident “broke from our standard operating procedure … These actions are not condoned by the Chicago Department of Aviation.” Three security officers and a supervisor were placed on leave in the nine days after the incident occurred, she said. These employees are now the subject of an expedited disciplinary investigation by the City of Chicago’s Officer of Inspector General.

    Evans said the officers acted outside of CDA policies that clearly state “force should only be used when absolutely necessary to protect the security and safety of our passengers.” Security and safety were not issues in this situation, which involved passenger David Dao refusing to give up his seat after being involuntarily bumped for a crew member being transported to Louisville, Kentucky.


    Evans said neither CDA security officers nor Chicago Police Department officers will be involved in such situations going forward. Law enforcement officers will no longer be “called to aircraft to deal with any customer service matters including overbooking situations,” she said, adding, “United Airlines announced that effective April 12 … they would call airport security and [the Chicago Police Department] only for issues involving safety and security. We are working with other airlines to standardize this policy to ensure consistency.”

    Additionally, CDA security officers “will no longer board aircraft, unless there is an immediate medical issue or imminent physical threat on board,” Evans said. If there is a disturbance aboard an aircraft, the Chicago Police Department will take the lead, she said, noting that CDA security officers “are specifically trained on airfield perimeter patrol and aircraft movement areas” and Chicago Police Department officers are more appropriately trained to be the “lead responders for disturbances onboard aircraft.”

    United president Scott Kirby, testifying at the same Senate hearing, said United employees who called CDA officers to flight 3411 were too closely following rules that should not have applied in a situation where there was no security or safety threat. “A series of policies put our employees, law enforcement and our customers in an impossible position,” he said. “In an industry like ours, safety is our top priority and rules are critical to ensuring a safe operation. But in this instance, where safety wasn’t the issue, we let rules and operating procedures stand in the way of common sense.”

    United has made a series of policy changes in the aftermath of the incident, and other US airlines are reviewing customer service policies.

    By: Aaron Karp
    Far reaching outcomes have ensued from that ugly incident.
    I love this job

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